The Management Science Behind Our Benchmarking
The authors conclude that:
- "The variety of forms of peer networking we have encountered indicates
that it has broad appeal... Our research indicates that many companies
join them, that they do not appear to be a passing fad.
- "Members have a strong sense of the reasons why they join and the value
they obtain. The surveys we have conducted register a very high level
of satisfaction with IPN membership, a level significantly higher than
for trade associations in the same industry.
- "Performance has a lot to do with satisfaction: More than 90% of members
reported that the performance of their company was benefiting from membership.
There is little we have seen so far to suggest that they are wrong."
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