The Management Science Behind Our Benchmarking Programs

[Continued...]

 
    Description
Overview
The Characteristics of Industry Peer Networks
How IPNs Help Companies Address Their Limitations
Combating Myopic Tendencies
Conclusions
Notes

Conclusions
The authors conclude that:

  1. "The variety of forms of peer networking we have encountered indicates that it has broad appeal... Our research indicates that many companies join them, that they do not appear to be a passing fad.
  2. "Members have a strong sense of the reasons why they join and the value they obtain. The surveys we have conducted register a very high level of satisfaction with IPN membership, a level significantly higher than for trade associations in the same industry.
  3. "Performance has a lot to do with satisfaction: More than 90% of members reported that the performance of their company was benefiting from membership. There is little we have seen so far to suggest that they are wrong."

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